Refund policy
**Custom T-Shirt Return Policy**
At AnjieSD Customs, we want you to be completely satisfied with your custom t-shirt purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy.
1. **Eligibility:** Custom t-shirts are eligible for return if there are defects in materials or workmanship, or if the product differs significantly from the approved design.
2. **Initiating a Return:** To initiate a return, please contact our customer service team within 10 days of receiving your order. We will provide you with instructions on how to return your item.
3. **Return Conditions:** Custom t-shirts must be unworn, unwashed, and in their original condition with tags attached. Returns that do not meet these conditions may not be accepted.
4. **Refund or Exchange:** Upon receiving your returned item, we will inspect it to ensure it meets the return conditions. You may choose to receive a refund to your original payment method or exchange the item for a different size or design, subject to availability.
5. **Return Shipping:** Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
6. **Refund Processing:** Refunds will be processed within 5-7 business days of receiving your returned item. Please note that it may take additional time for the refund to appear in your account depending on your payment method and financial institution.
7. **Final Sale Items:** Custom t-shirts with personalized designs are final sale and cannot be returned unless there is a defect or error on our part.
If you have any questions or concerns about our custom t-shirt return policy, please don't hesitate to contact our customer service team. We're here to ensure your satisfaction every step of the way.